Returns & Exchanges

We want you to love your Dove products, but if you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging to ensure a smooth processing experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare the Package

Securely pack the items in their original box and include the printed return authorization slip provided in your confirmation email.

3

Ship the Items

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing