Frequently Asked Questions

Everything you need to know about our products and services.

Are Dove products tested on animals?

No, Dove does not test on animals. We are proud to be PETA-certified Cruelty-Free, ensuring our products are safe and ethical.

What is your shipping policy?

We offer standard shipping on all orders, with free delivery on purchases over $50. Processing typically takes 1-2 business days.

What is the return policy for skincare products?

If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, provided they are in their original packaging.

Are your products suitable for sensitive skin?

Yes, many of our products, such as the Dove Sensitive Skin Beauty Bar, are hypoallergenic and dermatologist-tested to be gentle on sensitive skin.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay.